Compassion first
Every journey is treated with the same care we would give our own family.
About Us
Where clinical care meets premium hospitality.
Calviora Health Group has spent fifteen years redefining what patient transport can be for the United Kingdom's most demanding healthcare partners.
Our story
Founded by clinicians, built for patients.
Calviora was founded in 2010 by a small group of NHS paramedics who believed patient transport deserved the same rigour, warmth and professionalism as any other part of clinical care.
Today we operate a nationwide fleet of more than 180 vehicles and employ over 900 healthcare professionals. We remain independently owned, and reinvest continuously in our people, governance and technology so our partners can always deliver on the promises they make to their patients.
- Trusted by 40+ NHS trusts and every major UK private healthcare group
- Rated Good across every CQC region we operate in
- 900+ HCPC-registered clinical staff
- Zero-emission fleet transition on track for 2028
Our Mission
To make every patient journey safe, dignified and clinically excellent.
We exist to bridge the gap between healthcare demand and compassionate mobility, ensuring no patient is left waiting or worried about how they will get to care.
Our Vision
The UK's most trusted partner for healthcare logistics.
By 2030, we aim to set the national standard for sustainable, technology-enabled patient transport — measured by outcomes, patient experience and partner trust.
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Vehicles in fleet
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Clinical staff
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NHS trusts
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Million journeys
Core Values
The principles behind every journey.
Six values that guide every decision, from the boardroom to the back of an ambulance.
Clinical precision
Hospital-grade standards from dispatch to handover, every single time.
Premium experience
Discretion, comfort and dignity, delivered with hospitality-level polish.
One trusted team
Paramedics, nurses, dispatchers and drivers working as a single unit.
Safety always
A safety-first culture backed by governance, training and independent audit.
Sustainable care
Transitioning to a zero-emission fleet by 2028 without compromising care.
Leadership Team
Clinical leaders, operational experts.
Our executive team combines frontline clinical experience with deep operational and commercial expertise.
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Dr. James Morrison
Chief Executive Officer
Former NHS ambulance director with 20+ years in urgent and emergency care transformation.
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Dr. Sarah Patel
Medical Director
Emergency medicine consultant leading clinical governance, training and patient safety.
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Robert Chen
Chief Operating Officer
Operational leader responsible for fleet, dispatch and nationwide service delivery.
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Emily Watson
Director of Nursing
Specialist in critical care transport and vulnerable patient safeguarding.
Governance
Built on safety, governance and quality.
Patient Safety
Our safety management system covers every touchpoint — from vehicle checks and crew fatigue monitoring to incident reporting and structured learning reviews.
- Real-time incident reporting
- Monthly safety board reviews
- Crew wellness monitoring
Clinical Governance
A consultant-led governance framework ensures every clinical decision, handover and escalation follows national best practice and local protocols.
- Consultant-led oversight
- Standardised handover protocols
- Continuous professional development
Quality Assurance
Independent audits, patient feedback loops and key performance indicators drive a cycle of measurable improvement across the organisation.
- CQC and ISO 9001 aligned
- Patient satisfaction tracking
- Quarterly quality dashboards
Our Journey
A decade and a half of growth.
2010
The beginning
Calviora founded by NHS paramedics in Manchester with a single ambulance and a belief that patient transport could be better.
2014
First NHS contract
Awarded our first NHS trust partnership, proving that clinical-led transport could reduce delays and improve experience.
2017
National expansion
Opened regional hubs in Birmingham, London and Glasgow, growing the fleet to 90 vehicles.
2020
Pandemic response
Delivered more than 50,000 critical patient movements and frontline support across the UK during COVID-19.
2023
CQC Good
Rated Good across every region we operate, with outstanding praise for leadership and safety culture.
2026
Future-ready fleet
Launching our first electric critical-care vehicles on the road to a zero-emission fleet by 2028.
Our People
Professional teams, passionate about care.
Our people are our greatest asset. Every crew member, dispatcher and coordinator is trained not only in clinical and operational skills, but in the Calviora way of caring — with patience, respect and warmth.
900+
Clinical staff
40+
Training hours per year
92%
Staff retention
55%
Female leadership
Future Vision
The next chapter of Calviora.
We are investing in a zero-emission fleet, AI-assisted dispatch, predictive logistics and expanded international repatriation capabilities. Our goal is to be the most trusted, sustainable and technologically advanced healthcare transport partner in the UK.
- Zero-emission fleet by 2028
- AI-powered dispatch and predictive ETAs
- Expanded European repatriation network
- Digital patient passport for seamless handovers
Ready to partner with a healthcare transport provider you can trust?
Speak with our team about your patient transport, event medical or medical courier requirements.