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Services

Planned healthcare transport, tailored to every patient.

Calviora Health Group is preparing to provide a range of non-emergency patient transport services following completion of the necessary regulatory and operational requirements.

Every service below is planned. Calviora Health Group is preparing its CQC application, registration has not yet been granted, and no service is currently being provided. Availability and suitability will be confirmed individually.

Our Planned Services

One core service, delivered across defined journey types.

Calviora Health Group will provide non-emergency patient transport for adults aged 18 and over travelling to, from and between healthcare settings, including discharge, outpatient and recurring treatment journeys, wheelchair and stretcher transport, escort support, private patient transport and appropriately assessed adult non-emergency mental health journeys.

Core Patient Transport Services

The foundation of Calviora's planned offering: pre-booked, non-emergency journeys for patients travelling to, from and between healthcare settings.

Planned service

Non-Emergency Patient Transport

Our core planned service: pre-booked, non-urgent transport for patients who cannot travel independently, with trained crews and suitable vehicles.

  • Pre-booked, non-urgent journeys only
  • Seated, wheelchair and stretcher options within the planned model
  • Trained crews with defined competencies before any journey
  • Suitability confirmed individually at enquiry stage
Make an Enquiry
Planned service

Hospital Discharge Transport

Dignified, timely transport from hospital to home or onward care, coordinated with ward and discharge teams.

  • Same-day and pre-booked discharge journeys
  • Ward-to-door coordination with hospital teams
  • Wheelchair, stretcher and walking-patient options
  • Family updates and structured handover notes
Make an Enquiry
Planned service

Inter-Hospital & Inter-Facility Transfers

Transfers between hospitals, clinics, care homes and specialist centres for suitable non-emergency patients.

  • Non-emergency transfers only, following journey assessment
  • Structured handover with referring and receiving teams
  • Vehicle and crew matched to the assessed journey
  • Planned coordination with referring and receiving teams
Make an Enquiry
Planned service

Outpatient & Recurring Appointment Transport

Reliable transport for outpatient clinics and repeating treatment pathways, including scheduled return journeys.

  • Single, block-booked and recurring appointment journeys
  • Consistent scheduling for regular care pathways
  • Return journeys planned alongside the outbound leg
  • Availability subject to operational capacity
Make an Enquiry

Accessible & Assisted Transport

Journeys for patients who need mobility support, lying-flat travel or an accompanying escort.

Planned service

Wheelchair-Accessible Transport

Transport for patients who travel seated in their own wheelchair, using ramp or tail-lift equipped vehicles.

  • Ramp and tail-lift equipped vehicle specification
  • Wheelchair restraint and occupant securing standards
  • Crew moving and handling competencies
  • Wheelchair suitability confirmed at enquiry stage
Make an Enquiry
Planned service

Stretcher Transport

Stretcher journeys for non-emergency patients who must travel lying flat, provided where appropriate and safely resourced.

  • Stretcher-equipped vehicles with secured loading
  • Crewing levels matched to the assessed journey
  • Pressure area, comfort and positioning considered
  • Provided where appropriate following journey assessment
Make an Enquiry
Planned service

Patient & Healthcare Escorts

Escort support for patients who need accompanying assistance, alongside relatives, carers or clinical escorts.

  • Defined escort roles and responsibilities
  • Provision for relatives and carers to travel where suitable
  • Structured handover and communication standards
  • Escort requirements agreed case by case
Make an Enquiry

Specialist Patient Transport

Journeys that need additional planning, always subject to individual assessment, staffing, equipment and vehicle suitability.

Planned service

Dialysis Transport

Regular, punctual transport for patients attending dialysis, built around fixed treatment schedules.

  • Recurring appointment scheduling
  • Wheelchair and stretcher access where required
  • Crews trained to support post-treatment fatigue
  • Journey patterns agreed with the referring unit
Make an Enquiry
Planned service

Oncology Transport

Transport for patients attending chemotherapy, radiotherapy and other oncology treatments, with comfort and infection prevention prioritised.

  • Infection prevention standards applied to every journey
  • Gentle boarding and comfortable seating options
  • Flexible return journeys around treatment overruns
  • Crew training in supporting oncology patients
Make an Enquiry
Planned service

Mental Health Transport

Calm, dignified transport for appropriately assessed adult patients whose mental health needs can be supported safely within Calviora's ordinary non-emergency service model.

  • Trauma-informed, calm and dignified journey planning
  • Appropriately assessed adult non-emergency mental health journeys only
  • No secure transport, detained-patient conveyance or restraint-based transport
  • Escort, crew mix and vehicle agreed with the referring team
Make an Enquiry

Private Patient Transport

Self-pay journeys and transport commissioned by private hospitals, care homes, insurers and other healthcare organisations.

Planned service

Private & Self-Pay Transport

A discreet, comfort-focused transport option for self-funding patients and families.

  • Comfort-focused vehicles and attentive crews
  • Discretion and privacy throughout the journey
  • Transparent quotation before the journey is confirmed
  • Planned UK-wide coverage, subject to individual journey assessment
Make an Enquiry
Planned service

Organisation-Commissioned Transport

Transport arranged by private hospitals, care homes, insurers and other healthcare organisations for their patients and residents.

  • Account-based booking and coordination
  • Agreed service expectations and reporting
  • Journeys within the non-emergency scope only
  • Acceptance subject to staffing, vehicles and capacity
Make an Enquiry

Calviora provides planned non-emergency patient transport and is not an emergency service. In an emergency call 999.

Mental Health Transport

A calm, trauma-informed approach.

Mental health transport is a planned service. Our planning starts from the principle that a journey should feel calm, predictable and respectful, and that restriction should never be the first option. Nothing described here is currently operational.

  • Calm, predictable journeys with de-escalation and clear communication first
  • Trauma-informed care: recognising past experiences, giving choice where possible and explaining what will happen at each stage
  • Dignity and privacy: discreet vehicles, respectful language and protection of personal information
  • Consent and capacity: planned procedures reflecting the Mental Capacity Act
  • Safeguarding: clear escalation routes to referrers and local authority partners being designed
  • Suitability: each request assessed individually, with escorts, crew mix and vehicle agreed with the referring team

Scope

At launch, Calviora plans to support appropriately assessed adult non-emergency mental health journeys only, where the patient's needs can be met safely within our ordinary patient transport model. We will not provide secure transport, conveyance of detained patients or restraint-based transport. Each request is assessed individually with the referring team.

We are not currently registered with the Care Quality Commission and do not carry out any regulated activity.

Referring teams are welcome to contact us to discuss our planning and intended standards.

Discuss with our team
FAQ

Questions about our planned services.

Answers reflect where we are in preparing for launch.

One core service: non-emergency patient transport for adults aged 18 and over. Within that, planned journey types are hospital discharge, inter-hospital and inter-facility transfers for suitable non-emergency patients, outpatient and recurring treatment journeys including dialysis and oncology, wheelchair-accessible and stretcher transport, patient and healthcare escorts, private and organisation-commissioned transport, and appropriately assessed adult non-emergency mental health journeys.

Preparing for launch

Get in touch about our planned services.

Our team is preparing to provide safe, professional non-emergency patient transport. Submitting an enquiry does not confirm transport.